Support

Answers to common questions, and how to reach us

Something not working, or have an idea? Open a request and we'll reply there, usually within two working days. Please don't include private notes or personal information, since requests are public.

Frequently asked questions

How do I import a PDF?

In the library, tap + › Import PDF or Image, or drag a PDF onto the library. From another app, use Share › Roundhand. Inside a notebook, tap the add-page button › Insert PDF to add pages to it.

My finger draws instead of scrolling.

Roundhand follows the Only Draw with Apple Pencil setting in iPadOS Settings › Apple Pencil. You can also change it in any notebook from the ••• menu. When finger drawing is on, scroll with two fingers.

How do I move or resize what I've written?

Pick the lasso, circle the ink, pictures or text, then drag to move. Drag a corner to resize or the top handle to rotate. Tap the selection for cut, copy, colour and Convert to Text.

How do I draw a perfect shape?

Draw a line, circle or box and keep the pen still for a moment at the end. It snaps into a clean shape. There's also a dedicated Shapes tool.

How do I undo?

Tap undo in the toolbar, double-tap with two fingers, or press ⌘Z on a keyboard. Double-tap with three fingers to redo.

How do I share or back up a notebook?

Open it and tap Share › Export Notebook as PDF. Your notebooks are also in the Files app under On My iPad › Roundhand, and are included in your iPad backups.

Does Roundhand sync with iCloud?

Not yet. Notebooks live on your iPad. Sync is on our list.

Is there a subscription?

No. Roundhand is free, with no subscription, no ads and no account.

Contact

Open a support request